The room I stayed in was immaculately clean and beautiful. the bed was comfortable and there were plenty of extra towels. the hotel's location is central, right next to the Museum of Mayan Culture, the city center, and a store nearby. I also enjoyed dining at Savora Seafood & Grill, which is conveniently located a short distance away from the hotel.

Spotlessly clean and cozy room with efficient air-conditioning, a comfortable bed- and a balcony, I had everything needed. The location was unbeatable, just a short walk away from Escuela Estatal de Danza q Roo.

Exceptionally clean and beautiful room with a balcony, a comfortable bed-, and smoke detectors too for guests' safety. Location right by Mexico, the port for onward transit and restaurants...

The room was enjoyable with a big bed, the fully equipped bathroom was clean, and the location was perfect and particularly good, just a pleasant stroll away from Fuente del Pescador.

The room was cozy, spacious with a comfortable bed, and a balcony, providing a clean hot water experience at a good price of USD 824.

Would stay here again and enjoy a REALLY ENJOYABLE stay. the hotel is clean and the rooms are large and beautiful. the employees are helpful and amiable. the location is comfy, we could see swimming pool. Also, we both loved Explanada de la Bandera, located just a short stroll away from the property. There is a fabulous restaurant.

The room had all the amenities we needed, such as climate control, pay television, and a writing desk.

The rooms here were spacious, comfortable, and had a nice balcony, a cozy bed, and effective air conditioning.

The hotel is situated conveniently near the main street where it's easy to find stores and restaurants. The rooms are clean and spacious, and the flat screen TV is a nice touch. the hotel offers a pool to its guests, which is great for a refreshing swim on a hot day.

Check-in was a bit of a hassle, as the staff seemed disorganized and took a while to confirm our payment despite having our confirmation letter and proof of payment on hand. It was a frustrating experience, especially as it took us over an hour to check in.

The complementary breakfast and shuttle service from the airport were appreciated. the hotel's location was convenient, being close to the commercial area and restaurants. the hotel's swimming pool and lounge area were a great spot to relax and enjoy after work.

The condition of the room was subpar, with stained towels and unclean bathroom fixtures. the noisy air conditioning and weak Wi-Fi signal in the room were frustrating.

Comfortable beds, clean rooms, and spacious bathrooms. The hotel's location is convenient for exploring nearby attractions. The hotel's restaurant offers tasty food, and the pool area is well-maintained.

Our stay at Grand Marlon was enjoyable, despite the minor issues. I would recommend this hotel for its comfort and cleanliness.

This hotel's location is great for those traveling to neighboring countries since it is close to the ferry terminal. The central location is perfect, with easy access to stores and restaurants. The hotel has a nice ambiance and clean facilities. Lastly, the staff provided excellent service during my stay.

Almost perfect.

Great location, close to waterfront, shops and dining. Good value, friendly staff, spacious and quiet rooms. Nice atmosphere in lobby.

No complaints.

The hotel was in a convenient location, near the port for onward transit and in the central part of the city. the room was spacious and clean, with efficient air-conditioning. Despite some hiccups, the service was decent. the lobby area had a nice ambience and there were many restaurants nearby for dining options.

The internet connection was extremely poor, making it difficult to work or stay connected with loved ones.